BestofCanmore.com understands
the importance of protecting its users’ privacy and is
committed to respect and protect the confidentiality of your
records. The following Privacy Policy outlines the manner in
which BestofCanmore.com (and its owners Tourism Canmore and
the Canmore Hotel & Lodging Association) collect, use, disclose
and manage your personal information.
Identifying
Purposes
- Website use information
Similar to other commercial websites, BestofCanmore.com
utilizes a standard technology called “cookies”
(a piece of information that is automatically stored by
your browser) and web server logs to collect information
about how BestofCanmore.com is used. Information gathered
through cookies and web server logs may include the date
and time of visits, the pages viewed, time spent on the
website and the websites visited just before and just after
BestofCanmore.com. This information is collected on an aggregate
basis. None of this information is associated with you as
an individual.
- Purchasing/Reserving Tourism Services
When you reserve or purchase travel services through BestofCanmore.com,
we collect and provide information about you to the appropriate
hotel or service provider. This is necessary so that you
can complete your Canmore destination plans.
- Internet Postcards & Recommend this Site to
a Friend
BestofCanmore.com’s Internet Postcards and Recommend
This Site to a Friend features ask for the name and email
address of both the sender and recipient. These features
are provided to improve your Canmore destination-planning
experience. BestofCanmore.com does not share or distribute
these names and email addresses in any manner.
Your Consent
- BestofCanmore.com assumes
that you consent to the collection, distribution and retention
of your personal information insofar that this information
is used to fulfill your Canmore destination plans or to
access your reservation history. Upon using BestofCanmore.com
services, you may withdraw your consent at anytime.
Limiting Collection
- BestofCanmore.com only
collects information that is relevant to the services or
products you are purchasing or using. We do not collect
information indiscriminately.
Limiting Use, Disclosure
and Retention
- Hotel
and Activity Reservations: BestofCanmore.com stores personal
information gathered during the tourism services reservation
process in a secure database (please refer to the section
titled Safeguards for information about our secure database).
This information is kept so that you can access your reservation
history.
- Partners: BestofCanmore.com safely stores
records-online and in print format-of current and past BestofCanmore.com
members. These records, which primarily contain information
about businesses and little to no personal information,
are accessed on a need-only basis and by qualified personnel.
BestofCanmore.com never shares this information with others.
Accuracy
- BestofCanmore.com is
committed to keeping your personal information up-to-date
and accurate. If you are concerned in any way about the
accuracy of your personal information stored at BestofCanmore.com,
we encourage you to contact us using the information provided
below.
Safeguards
- Credit
card information is transmitted using SSL (Secure Socket
Layer) encryption. This ensures that your browser scrambles
data before you send it to us.
- Any personal information gathered by BestofCanmore.com
is stored on our web hosting service provider’s secure
servers housed in a state-of-the-art data centre with 24-hour
on-site security. This data centre also features intrusion
detection systems, multiple Internet firewalls, bullet/fire/shatter
proof glass and backup generator power.
Individual Access
- Upon request, BestofCanmore.com
will make available any personal information we have collected
about you and disclose how it has been used (please refer
to section titled Identifying Purposes for information about
when and why BestofCanmore.com collects personal information).
Challenging Compliance
- Any complaints about
the BestofCanmore.com Privacy Policy may be directed to
us using the contact information below. All complaints will
be taken seriously and dealt with in a timely manner.
Privacy Policy Contact
Information
Privacy Officer
TOURISM CANMORE
operating BestofCanmore.com
PO Box 8608
Canmore, Alberta, T1W 2V3
Tel: 403.678.1295
Email: info@tourismcanmore.com
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